Storage Camberwell Health and Safety Policy
Storage Camberwell is committed to providing a safe and healthy environment for all employees, customers, visitors, and contractors. This Health and Safety Policy sets out our approach to managing risks associated with storage, handling, removals, transport, and related activities carried out on our premises and through our moving and removal services.
Our objective is to prevent accidents, injuries, ill health, and damage to property by identifying hazards, assessing risks, and implementing effective control measures. Health and safety is an integral part of our everyday operations and decision-making.
Management Responsibilities
The management of Storage Camberwell has overall responsibility for ensuring that this policy is implemented, communicated, and regularly reviewed. Management will provide leadership, resources, and support to maintain high standards of health and safety performance.
Management is responsible for ensuring that suitable risk assessments are carried out for all activities, including storage operations, manual handling of goods, use of equipment, vehicle movements, loading and unloading, and on-site and off-site removal work. Appropriate control measures will be introduced, monitored, and updated when necessary.
Managers will ensure that health and safety arrangements are clearly defined, that employees receive appropriate information, instruction, and training, and that safe systems of work are established and followed.
Employee Responsibilities
Every employee has a legal and moral responsibility to take reasonable care of their own health and safety and that of others who may be affected by their actions or omissions. Employees must cooperate with Storage Camberwell in implementing this policy and any associated procedures.
Employees are required to follow safe working practices, use equipment correctly, and report any hazards, incidents, near misses, or unsafe conditions without delay. No employee should interfere with or misuse anything provided in the interests of health, safety, or welfare.
All employees involved in removal services, vehicle operations, and handling of customer goods must pay particular attention to safe manual handling techniques, route planning, load securing, and the safe use of lifting aids and vehicles.
Risk Assessment and Safe Systems of Work
Storage Camberwell will carry out and maintain written risk assessments for key activities including storage operations, movement of goods, use of vehicles, loading bays, customer access areas, and any off-site removal work. These assessments will identify significant hazards and set out control measures to reduce risks to an acceptable level.
Safe systems of work will be developed and communicated for operations such as lifting and carrying, stacking and unstacking items, operation of trolleys and mechanical aids, use of ladders, and working in confined or restricted spaces. Where removal services involve work at different locations, dynamic risk assessments will be undertaken to address site-specific conditions.
Training, Information, and Supervision
Storage Camberwell is committed to providing employees with appropriate health and safety training relevant to their roles. This includes induction training for new starters, refresher training, and specific instruction on manual handling, equipment operation, safe driving, loading practices, and emergency procedures.
Information on workplace rules, signage, and procedures will be clearly displayed and communicated to staff and, where relevant, to customers and contractors. Supervision will be provided to ensure that procedures are followed and to support employees in carrying out their work safely.
Manual Handling and Use of Equipment
Manual handling is a key aspect of our storage and removal activities. To minimise the risk of injury, Storage Camberwell will provide guidance and training on correct lifting techniques, weight limits, team lifting, and the use of trolleys and lifting aids. Wherever reasonably practicable, mechanical assistance will be used to reduce manual effort.
All tools, vehicles, and equipment used in our operations will be maintained in a safe condition, inspected at suitable intervals, and used only by competent and authorised personnel. Employees must report defects immediately and must not operate faulty equipment or vehicles.
Traffic Management and Vehicle Safety
To reduce the risks associated with vehicle movements on and around our premises, Storage Camberwell will adopt safe traffic management practices. This includes clear separation of pedestrian and vehicle routes where possible, use of signage and markings, and safe procedures for reversing, loading, and unloading.
Drivers must comply with company rules on safe driving, vehicle checks, loading limits, and securing of loads. When performing removal services at customer locations, drivers and porters must assess local access conditions and follow safe practices to protect themselves, colleagues, customers, and the public.
Customer and Visitor Safety
Storage Camberwell will take reasonable steps to ensure the safety of customers and visitors while on our premises. Areas will be kept tidy and free from unnecessary obstructions, and any hazards will be clearly identified and controlled.
Customers using storage units or accessing loading bays will be required to follow safety instructions and observe signage. Where removal or delivery services are being carried out, customers will be asked to stay clear of lifting operations and vehicle movements.
Emergency Procedures and First Aid
Emergency procedures are in place to deal with fire, accidents, and other serious incidents. These procedures include arrangements for evacuation, assembly points, communication, and liaison with emergency services. Fire safety measures such as alarms, extinguishers, and clear escape routes will be maintained and tested regularly.
Storage Camberwell will ensure that adequate first aid provision is available, including trained first aiders and suitable first aid equipment. All incidents and accidents will be recorded and investigated, and learning from them will be used to improve safety arrangements.
Consultation, Monitoring, and Review
Storage Camberwell encourages active participation in health and safety matters. Employees will be consulted on changes that may affect their health and safety and are encouraged to provide feedback or raise concerns. Suggestions for improving safety are welcomed and will be considered carefully.
Health and safety performance will be monitored through inspections, audits, incident reports, and feedback from staff and customers. This policy and the associated procedures will be reviewed regularly and updated as necessary to reflect changes in operations, legislation, or best practice in the storage and removal industry.
Policy Commitment
This Health and Safety Policy demonstrates Storage Camberwell dedication to maintaining a safe working environment and delivering storage and removal services in a responsible manner. All employees, contractors, and visitors are expected to support and uphold the standards set out in this policy.




